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UX Process Snapshot: Reading room circulation—research in Stockholm
Monday this week I visited The Royal Library of Sweden—Kungl—to learn about, among other things, the special need that national libraries have for reading room circulation functionality, and how we might ensure the flexibility of the FOLIO ecosystem to support that need. Attached a few snapshots for the curious:
Like many other institutions, Kungl is currently transitioning to RFID tags to improve the circulation process and experience
Most of Kungl’s collection consists of “closed stacks”: the items are stored underground and are brought to patrons when requested
Sometimes an item goes missing — in which case slips are placed on the shelf in their place. This one reads: »Missing at audit, 1982«
Electronic resources are a big part of the future, but can lack the tactility and charm of tangible items
During my visit, we brainstormed quickly about the concept of automation in libraries and in FOLIO — what does a system need to do for different types of staff users — from the casual user to the system expert
Kungl has been forced to develop many custom macros to make their worfklows extra effecient. This is a challenge at many institutions, and one that I hope we can help make less cumbersome with the advent and evolution of the FOLIO platform
